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bigmacman

Serial number is invalid or expired

ReplyThanks 2015/10/02 23:00:52 3 0
Any body getting this error? I've contacted support but they keep telling me they can't find my account! Have anyone gone through the same situation?
bigmacman
2015/10/05 21:26:58
I'm still having this problem. If anybody can give me a hand I would really appreciated it.
WhiteHatBox
2015/10/06 03:12:58

Have you send your payment email to support@whitehatbox.com?

When did you buy the software?

Let's ROCK!
airerdem
2015/11/14 23:46:42

Hi,

I have purchased the software by using "whitehatbox" promo code today and I am in the same situation. After purchasing, I received serial number but it is not working ! I sent e-mail to support team but nobody turn back yet...

Could you please fix this problem as soon as possible ? or I need to receive my money back.

Erdem

Aprilcaicai
2015/11/15 20:42:06
4 # airerdem 11/14/2015 11:46:42 PM

Hi,


I have purchased the software by using "whitehatbox" promo code today and I am in the same situation. After purchasing, I received serial number but it is not working ! I sent e-mail to support team but nobody turn back yet...


Could you please fix this problem as soon as possible ? or I need to receive my money back.


Erdem

Hi, airerdem, we have got your message, and we are handling it now, please wait for a moment, very sorry for the inconvenience.

msprecha
2015/11/19 22:55:33
YES, that is the exact problem I'm having EXCEPT no one has answered my help ticket that I submitted via email. I have proof I have paid in full for this program and it worked up until now. This is VERY frustrating and the support response is very slow.
Aprilcaicai
2015/11/20 00:45:09
6 # msprecha 11/19/2015 10:55:33 PM
YES, that is the exact problem I'm having EXCEPT no one has answered my help ticket that I submitted via email. I have proof I have paid in full for this program and it worked up until now. This is VERY frustrating and the support response is very slow.

Very sorry for the inconvenience, so much emails that we have to handle, so sometimes there will be some omitted, very sorry for that. you'd better post your questions in this forum. and we will answer you asap.if you have any questions, please feel free to have a contact with us.

WhiteHatBox
2015/11/20 01:10:39
Hi msprecha, what was your payment email, let me check it for you.
Let's ROCK!
Diem
2015/11/27 05:52:39

Hello. I have bought software with promo code today aswell. I have sent email with my payment email. Can you activate my license please? :)


Thanks.

Aprilcaicai
2015/11/27 06:53:16
9 # Diem 11/27/2015 5:52:39 AM

Hello. I have bought software with promo code today aswell. I have sent email with my payment email. Can you activate my license please? :)


Thanks.

Hi, we have got your message, and we will help you solve it asap, thanks

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