Since I bought your software, I have been requesting a refund.
Your software does not work as it should.
Your company seems to be a scam such as your software. I've been in contact with technical support for several days, who give me false solutions, and as a last alternative to take control of my computer remotely, something that I would never let a stranger do.
The sopftware doesn't work, The support doesn′t work.
The support ticket is 127245 and 126782.
I feel completely cheated.
I have formally requested a refund of payment for a service that I have never used because it has never worked.As a legitimate company, you can have as many policies as you want, as long as they are endorsed by the courts.As a legitimate company, in your business registry, you must provide a physical address, which is the one that I am requesting you to start the legal procedures that protect me as a european consumer and citizen.
Given your repeated refusals both to reimburse and to provide your company data, which I will state in the complaint, I inform you that I am initiating the legal procedures through the European Consumer Center and the Chinese embassy as an intermediary of the same.Good Morning.