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vaanthang
2017/08/22 16:03:33
it still working record, but when to put button "PLAY", it has no sound at all; I check my micro and test other record software, my record is norman
Aprilcaicai
2017/08/24 11:45:51
11 # vaanthang 2017/8/22 16:03:33
it still working record, but when to put button "PLAY", it has no sound at all; I check my micro and test other record software, my record is norman


When you click the Play button, will it Stop once? Or will it wait for a moment, then go to be Stop status?


Is there any anti virus software in your computer?


Try to run it with administrator right, then check if it works.


sburlinoh
2017/09/22 17:55:06

Hi


I found this error. how can I fix this

-------------------------------------------------------------

Error:The process cannot access the file 'tempaudio.wav' because it is being used by another process.
delete temporary file
output video
processing temporary video end
composite temporary video to video
processing material end
composite audio
processing need to add audio parts
processing need to add tracks parts

Aprilcaicai
2017/09/23 17:28:41

I will arrange our programmers to check it. Please wait for the news.

Aprilcaicai
2017/09/25 14:43:57

@sburlinoh


What task are you running when you get this message please?


Does it appear again if you re start to run?

Can you please send us the fully log file? You can find it in the directory folder of this program.
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